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FAQs

Find Answers to frequently asked questions about Tech Results Solutions
Q. What kinds of solutions does Tech Results provide?

Tech Results builds and markets the best Customer Relationship Management (CRM) and Promotion Management systems and decision-making engine for the gaming and hospitality industry, in the world.

Q. How many customers does Tech Results have?

Tech Results is proud partners with more than 60 gaming properties in the US and around the globe.

Q. What is Tech Results’ most commonly installed product set?

The most commonly deployed products, Total Promo and Games Direct, come from the InTRact family of products, our world-class Customer Relationship Management (CRM) platform.

Q. What type of software and platforms does Tech Results use for development?

Tech Results is a Microsoft Gold Certified ISV (Independent Software Vendor), and proudly uses only Microsoft software.

Q. Do I have to be at my desk to use my Tech Results applications?

No.  If you can gain access to your property’s network, you can access the software.  Further, Tech Results has specifically designed Event Management software, on mobile devices, in its InTRact Mobile module.

Q. Is Tech Results licensed in my state, or by my tribe?

Tech Results holds licenses in the most major gaming markets and with many sovereign nations; we are proud to continually invest in the local economies with our partners.

Tech Results provides two enterprise software solutions, specifically designed for the casino gaming and hospitality industry.  Together with numerous accompanying modules,  including data warehousing, promotions management systems and host management applications, our leading-edge InTRact™ and WAGER® platforms represent the most comprehensive CRM and BI solutions available for the gaming industy.

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