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Free-Play Expansion and Self-Redemption

Total Promo® Free Play Expansion Pack and Self-Redemption Modules

Expand player rewards while reducing costs that are associated with promotions. Award patrons with free play credits or players club points through the implementation of the Free Play Expansion Pack.

Utilize the Self-Redemption Module to turn your kiosks into “virtual” player’s club reps, freeing up hosts so they can better manage the patrons who need their attention.

Free Play Expansion Pack

With Total Promo's Free Play Expansion Pack, you can push free play credits directly to a player's account or card --- whether they earned these awards at a Games Direct Swipe-and-Win game, a Total Promo promotion, or a new Digital Display device. The Free Play module allows patrons to redeem their free play prizes right at their slot machine, keeping players on the gaming floor instead of having them wait in line to redeem their rewards. Whether awarding free play or players club points, you will have more reasons and more capacity to retain your most loyal patrons while attracting new ones using Total Promo®, part of the InTRact® CRM software solution.

Self-Redemption Module

By implementing the Self-Redemption Module, you will transform your kiosks into a virtual player’s club hub. After swiping their players club card, patrons can view a list of prizes available and redeem them using their point or comp balance. Once a patron has selected their prize, the kiosk prints a ticket specific to that prize for redemption. This module is so easy to use that you will find more and more patrons looking to “self-serve” rather than standing in line waiting for a player’s club representative for assistance. Additionally, the Language Module for the kiosk allows patrons to select a preferred language that will be used on the kiosk every time they swipe their player’s card.  Self-Redemption is another innovative element of Total Promo®, part of the InTRact® CRM software solution.

Easy to use CRM customization from Tech Results changes the way you connect and engage your patrons allowing you more time to focus on building loyalty and participation and driving your bottom line.

Tech Results provides two enterprise software solutions, specifically designed for the casino gaming and hospitality industry.  Together with numerous accompanying modules,  including data warehousing, promotions management systems and host management applications, our leading-edge InTRact™ and WAGER® platforms represent the most comprehensive CRM and BI solutions available for the gaming industy.

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