InTRact Mobile™ lets you deliver faster and more accurate customer service!
InTRact Mobile™ gives you the tools and functionality needed to provide your players with unsurpassed service --- anytime and anywhere. With InTRact Mobile, your front-line employees can deliver fast and accurate customer service where ever they or your patrons are on your property, without sacrificing access to critical player information, previously accessible only on desktop computers.
Use a tablet computer or smartphone to check-in players, activate entries, conduct surveys and view important patron information.
InTRact Mobile™ Features Include:
- Mobile access anywhere on your properties with a wireless internet connection.
- Ability to view patron specific promotion and event information and take timely action to insure patron satisfaction.
- Ability to check patrons into your promotional drawings right at their slot machine.
- Tools to award additional promotional entries while interacting directly with your players on the gaming floor.
- Confirmation of event registration directly with your player and ability to verify actual attendance as your player enters the event.
- Ability to conduct patron surveys to gather crucial customer information.
With InTRact Mobile, you can untether front-line employees from desktop computers and allow them to service your best players whenever they are on your premises. Deliver the ultimate customer service and player experience. Satisfied patrons are loyal patrons ... and InTRact Mobile will help you turn that increased patron loyalty into increased player value at a lower cost of delivery.