Find Us Connect with us on Facebook Follow us on Twitter Connect with us on LinkedIn


Next Level CRM and BI Solutions for the Gaming Industry

In the gaming business, knowledge is power. Understanding your customers better leads to building better relationships. Understanding what your best players want and how they respond to your promotions, leads to increased return on your marketing efforts. At the core of developing this deep understanding is information. Getting the right information --- how you want it, where you want it, and when you need it --- enables you to make better decisions and generate greater ROI.

Far too often, however, a critical obstacle to growth is being able to effectively manage the seemingly overwhelming amount of information, and access it on a timely basis. To succeed in your business, you need practical solutions to real-world problems. Designed specifically for the gaming industry, our InTRact™ Customer Relationship Management and WAGER® Business Intelligence software platforms offer the practical tools you need to leverage your data to drive your profits.

Take your game to the next level with Tech Results. Learn more about our leading-edge InTRact™ CRM and WAGER® BI software solutions by clicking below.

InTRact™ CRM

Better Relationships ... Better Results

InTRact™ Customer Relationship Management (CRM) is a complicated way of saying that business is all about people. InTRact, our CRM tool, will support the systems and procedures you already have in place to improve your Marketing and Customer Service activities. Use InTRact to ensure your customers ... Learn More

Total Promo®

Total Promo® will help you improve the ROI from your promotions.  Total Promo is the original ticketless promotions management system that produces reliable and measurable results. With an easy-to-use web interface to create and administer each promotional drawing, you can choose from a wide set of ... Learn More

Games Direct® - for automated self-service promotional games and kiosk management.

Free Play Expansion Pack - expands management of player rewards, while reducing costs associated with promotions.

Matrix Builder

Matrix Builder improves segmentation and creates more effective promotional matrices. InTRact™ Matrix Builder is a web-based application that allows key users within your gaming and casino management to create different groups of patrons, based on various metrics such as gaming performance ... Learn More

Web CRM®

Web CRM™ lets you connect with your best patrons ... whenever and where ever they are! In today's competitive gaming environment, a website can no longer be an afterthought. Rather, gaming enterprises should view their website as an essential element in bringing new and existing patrons to their ... Learn More

InTRact Mobile®

InTRact Mobile™ lets you deliver faster and more accurate customer service! InTRact Mobile™ gives you the tools and functionality needed to provide your players with unsurpassed service --- anytime and anywhere.  With InTRact Mobile, your front-line employees can deliver fast and accurate customer ... Learn More

Host VIP!®

Increase revenue and improve customer satisfaction with Host VIP!® Host VIP! is a user-friendly, web-based tool designed to: Give casino hosts easy access to crucial player data to help them create a better experience for their hosted patrons.   Help player development managers track, measure ... Learn More

Return to Top of Page

More Knowledge ... More Profits

Your job is to think and to decide. The WAGER business intelligence platform serves up the information you need, when you need it and how you want it, to help you make better decisions and take quicker action. WAGER identifies your company’s strengths and weaknesses, tracks the patterns and outliers, and provides you detailed and timely reports about your most and least profitable customers, products and promotions ... Learn More

Patron Revenue Module

WAGER's Patron Revenue drives profits like never before. The Patron Revenue module features a cohesive interface with dashboards, reporting, and functionality that is built with knowledge of over 15 years of casino gaming experience. Perfom data analysis of historical data in a matter of seconds ...  Learn More

Free Play Expansion Pack

The WAGER&® Free Play Expansion Module will help you ensure your free play offers aren't costing you money! Free Play Expansion provides deeper insight into how free play is being used throughout the casino --- how it is being disbursed and redeemed ... Learn More

Group Impact Module

WAGER® Group Impact will help you choose the right groups for your offers. The WAGER Group Impact module provides detailed group analytics to expand the productivity of your marketing team by creating more influential groups for future marketing campaigns. Use WAGER Group Impact to perform a wide ...  Learn More

Offer Impact Module

WAGER® Offer Impact helps you pair the best offers with the right patrons to maximize promotional results. Offer Impact provides in-depth analysis of your offers, giving marketing managers and casino operation management better intel about which offers create the best return. Use the Offer ... Learn More

Player Development Module

The WAGER® Player Development Impact module is a web-based application that provides key analytic data on a casino's associated player development revenues and expenses that can be used by player development managers, casino management, hosts, business analysts, marketing executives and finance ... Learn More

Slot Revenue Module

WAGER® Slot Revenue will help you drive profits like never before. With upgraded dashboards, customized reporting and unsurpassed player tracking and functionality, the WAGER Slot Revenue module has been designed and built with knowledge of over 15 years of casino gaming experience. Perform data... Learn More

Table Games Module

Drive profits from your table games, like never before, with the WAGER® Table Games Revenue module. Unsurpassed player tracking, customized reporting and upgraded dashboards make WAGER Table Games more effective than ever. Designed from 15 years of real-world experience in the gaming industry, the Table Games module allows you to instantly perform real-time and historical data analysis using metrics such as game type, pit, shift,... Learn More

Hotel Revenue & Impact Module

Drive revenues from hotel operations with WAGER® Hotel Impact and Revenue. The WAGER Hotel modules are designed identify the key characteristics and patterns in your best guests and deliver that information to you so you can design more effective campaigns. Analyze hotel operations and maximize ... Learn More

Food & Beverage Module

WAGER® Food & Beverage Impact and Revenue will help you drive profits from F&B activities like never before. The WAGER Food and Beverage modules are designed to measure carded patron F&B usage in relation to your unique revenue centers, affording you a deeper understanding and more ... Learn More

Real-Time Performance Dashboards

Maximize your gaming revenue with WAGER® Real-Time Performance analysis Do you have a true picture of what's happening on your slot floor ... as it happens? Do you have the up-to-the-minute data that allows you to react to floor activity swiftly and with confidence? WAGER Real Time ... Learn More

Return to Top of Page


Tech Results provides two enterprise software solutions, specifically designed for the casino gaming and hospitality industry.  Together with numerous accompanying modules,  including data warehousing, promotions management systems and host management applications, our leading-edge InTRact™ and WAGER® platforms represent the most comprehensive CRM and BI solutions available for the gaming industy.

Sign Up For The Tech Results newsletter